Helpdesk

At Wessex FM, we are industry professionals and are experienced, focused and driven. We draw on our insight, knowledge, and best practices to allow your business to shine no matter what the requirement is.

Our 24/7 helpdesk ensures every customers’ demand is met, leaving no room for your disappointment or dissatisfaction, working alongside you, seamlessly integrating into your business, to identify and implement changes to make your operations more valuable and efficient.

Reducing indirect & direct spend
By implementing an outsourced provider, you are freeing yourself of the additional costs associated with employing, training and managing additional staff. Significant cost savings can also be made on operating infrastructure such as; IT, CAFM platforms and communication software.

Seamless integration
Our in house IT system allows each one of your sites to have their own dedicated cloud based platform, by using either an on site device or via a mobile application, whichever suits your team. These systems allow your managers to be a valued part of the delivery and validation model.

Exceeding expectations
Increasingly, we are seeing customers expecting more from the business they work with. With so much choice and competition out there, we exist to help you create the best working environment for your customers and clients alike.

More Services We can Offer to You

We pride ourselves on listening to our clients, understanding their key drivers, working with them in collaboration to provide a service which is truly personalised to meet their exact requirements.

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